Privacy Policy
Last updated: April 16, 2026
GoldBet Pty Ltd (ACN 639 183 136) ('GoldBet') is bound by the Privacy Act 1988 (Cth) ('Privacy Act') and the Australian Privacy Principles ('APPs'). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, websites, or apps.[1]
Information We Collect
We collect personal information as defined under the Privacy Act, including your name, address, email, phone number, date of birth, and identity verification details to comply with anti-money laundering laws.[1] We also gather usage data such as IP address, device information, betting history, and credit-related information if you apply for credit on your account.[1] This information is collected directly from you during registration, transactions, or interactions with our websites (www.goldbet.com.au) and apps, or from third parties where authorised by law.[1]
How We Use Your Information
We use your personal information to provide and manage your betting account, process transactions, verify identity, and prevent fraud in accordance with wagering regulations.[1] It enables us to personalise services, improve our platform, send communications, and comply with obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).[1] We may also use it for credit assessments if applicable and to meet regulatory requirements from bodies like Liquor & Gaming NSW.[1]
Information Sharing
We disclose personal information to service providers under contract who protect it in line with the Privacy Act, such as payment processors or IT vendors.[1] Sharing occurs where required by law, including to regulators, police, Liquor & Gaming inspectors, or for judicial processes.[1] We do not sell your data to third parties.[1]
Data Security
GoldBet implements reasonable security measures including encryption, secure servers, and access controls to protect personal information from misuse, loss, or unauthorised access.[1] We retain data only as necessary for business operations and legal requirements, then securely destroy or de-identify it.[3] Despite these efforts, no system is completely secure, and we comply with notifiable data breach obligations under the Privacy Act.[1]
Your Rights
Under the APPs, you may request access to or correction of your personal information held by us, subject to exceptions like legal requirements or unreasonable impacts on others.[1][2] You can withdraw consent for certain uses (where applicable), lodge complaints with us or the Office of the Australian Information Commissioner (OAIC), and we will respond within reasonable timeframes.[1][2] Access may be refused if it poses safety risks, reveals sensitive processes, or is frivolous.[3]
Cookies and Tracking
We use cookies and similar technologies on our websites to enhance functionality, analyse usage, and personalise your experience.[1] You can manage cookie preferences via browser settings, though this may affect site performance.[1]
Contact Us
For privacy concerns or to exercise your rights, contact our Privacy Officer.
[email protected]